Complaints and Feedback
At Infinite Mart PK, we strive to provide the best shopping experience for our customers. However, we understand that sometimes things might not go as planned. If you have any complaints or feedback regarding our products or services, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are here to help resolve any issues you may encounter.
How to File a Complaint
Phone: You can call us at 03-323-746-054. Our customer service team is available to assist you.
Email: You can also email us at infinitemartpk@hotmail.com. Please include your order number and a detailed description of the issue to help us resolve it as quickly as possible.
What to Include in Your Complaint
To help us address your complaint effectively, please provide the following information:
- Your full name
- Order number
- Contact information (phone number or email)
- Detailed description of the issue
- Any relevant photos and videos if possible
Our Commitment
We are committed to resolving your complaints as quickly and efficiently as possible. Once we receive your complaint, we will:
- Acknowledge receipt of your complaint within 24 hours.
- Investigate the issue thoroughly.
- Provide a resolution or update within 3-5 business days.
Thank you for your patience and understanding. We value your feedback and look forward to serving you better.
Infinite Mart Store.PK
Phone: 03-323-746-054
Email: infinitemartpk@hotmail.com